

Immpact Toolkit:
A Guide and Tools for Maternal Mortality Programme Assessment
Version 2
Preface
The need to evaluate the effects of interventions on health is still often questioned. Today, as in the past, this is partly because of a belief that only benefit (health gain) can ensue from such initiatives, and partly because of a concern with the costs - time, finance, personnel, and skills - incurred in conducting outcome evaluations. The need for evidence-based resource allocation, on the other hand, is almost universally accepted. It makes common sense for scarce resources to be allocated to interventions where they are likely to make a difference. However, if these interventions are not evaluated for their effects, future resource investment will necessarily be opinion-based rather than evidence-based. Moreover, the shift towards results-based financing by donor agencies is now creating a further demand for evaluation of health outcomes. The challenge is to make such evaluations desired and realistic where capacity is limited but the need great.
This volume speaks directly to one such need - evaluation of composite health interventions for safe motherhood in contexts challenged by weak health systems, scarce resources and lack of relevant information. It is built upon the experience of Immpact - a global research initiative to identify cost-effective strategies to reduce maternal mortality in developing countries. The focus on strategies and programmes is intentional: there is no 'magic bullet' but rather multiple inputs and processes are needed to bring about an effect on maternal mortality. Assessment of such composite interventions currently represents a frontier for evaluation methodology and best practice has yet to be established. Immpact adopted a pluralist perspective to evaluation, utilizing qualitative and quantitative techniques, and acknowledging different stakeholder views to judging a strategy. As such, we have drawn upon best available methods and experiences from different disciplines. Where fit-for-purpose tools were lacking, Immpact developed and tested new ones. At the same time, we sought to build capacity in collaborating countries to use best methods and the evidence generated. The three interrelated outputs of Immpact in its first phase (2002-2006) have thus been enhanced methods and tools, new evidence on the effects strategies, and stronger evaluation capacity.
We have learned much else along the way, but six lessons stand out:
- Firstly, we have seen how stakeholder engagement is crucial from the outset, particularly in agreeing on the focus of evaluation. In our three initial collaborating countries - Burkina Faso, Ghana and Indonesia - we were extremely fortunate to have high level support from government, providing 'champions' for the evaluation who remained engaged through out the four years of work.
- Secondly, we have learned that refining the evaluation question is a lengthy but crucial process if stakeholders' expectations are to be met and if focused measurement of inputs, processes and outcomes is to take place.
- Thirdly, Immpact has been exposed to the difficulty of defining the content and delivery of strategies when they become implemented programmes in real world contexts where many other influences are at work.
- Fourthly, we have grappled with the enormous breadth and depth of primary and secondary data to be captured - from populations, health facilities, reports, and key informants. These data reflect the hard work of the Immpact research teams across the seven collaborating institutions, and highlight the range of expertise needed to conduct composite evaluations.
- Fifthly, quantifying the inevitable uncertainty of attributing health effects to specific intervention programmes has presented us not only with analytical challenges but also a communication challenge. We have sought to provide evidence helpful for decision-makers, whilst not disguising uncertainties of attribution.
- Sixthly and finally we have learned that such evaluations are like a story - involving key characters, specific settings, intense activities, a beginning and an end. This toolkit is part of Immpact's story.
But the story is not quite finished. This is the second edition of the Immpact Toolkit, with the story told up to the point of having completed evaluations in three countries. Here we give details on the process of defining evaluation questions and agreeing on evaluation designs and data capture approaches and instruments. We will continue to refine the story as we apply the toolkit in other evaluations and as we use the findings of these evaluations to tell us more about the pros and cons of the methodology adopted. The uptake of these findings and how they contribute to policy and programmes are the final 'proof of the pudding', providing ultimate assurance of the toolkit's worth.
The very use of the term 'Toolkit' as a collection of tools with guidance on their selection and use emphasizes the importance of evaluations being tailor-made for specific contexts. In composite evaluations, tools need to be selected and used not independently, but as complementary devices which together construct a story. From our experience, one can thus offer broad guidance - as we do here - on designs and tools, but local adaptation, flexibility and interpretation will always be needed.
Our ultimate hope in undertaking Immpact and in preparing this toolkit is that we have convinced stakeholders that composite evaluations, encompassing context, process and outcome measurement, is a worthwhile and legitimate challenge in the strive for safe motherhood.
Wendy Graham
Immpact Principal Investigator
Aberdeen, September 2007
Toolkit content overview
This toolkit brings together a collection of research tools on safe motherhood developed by the Immpact research programme. Immpact is a global research initiative with the ultimate goal of reducing maternal mortality in developing countries. The toolkit is available on CD, or as a web-based resource (www.immpact-international.org) and as a paper-based resource, downloadable in .pdf format.
The selection of research tools has been developed based on Immpact's experience in designing various evaluations. Not all of Immpact's research tools are included in this second edition of the toolkit. Other tools will be added and improvements made to the existing tools in future editions, as greater experience is gained on the use and potential of the different tools. The tools contained in this volume include techniques, methods, instruments or approaches used during the process of conducting evaluations of safe motherhood programmes.
This Toolkit Guide is not meant to be read from cover to cover but is designed to be used as a reference resource for grappling with evaluations of complex programmes. Although users can pick out individual tools for particular purposes, evaluations should be seen as a process of discovery, with optimal insights to be gained from the appropriate use of a variety of tools developed from a variety of perspectives. A list of Acronyms used in all Tools, and of all References is included for ease of referral.
The Immpact Toolkit consists of five modules described here, and presented as a summary table below.
MODULE 1 - What does it contain? What does it do? Who should use it?
Module 1 is an introduction to the toolkit, setting out the case for research evaluation of complex or composite interventions.
What does it contain? General information on the Immpact approach to evaluation of safe motherhood programmes, with a summary description of Immpact tools and how they may be used to conduct composite evaluations.
Who should use it? Module 1 is primarily aimed toward decision-makers, policy-makers and senior managers who would like to understand the concepts behind an Immpact evaluation before making a decision to use Immpact tools.
It is recommended that anyone intending to use the tools provided in this toolkit read this first module, in order to understand the context within which Immpact tools can be used.
MODULE 2 - What does it contain? What does it do? Who should use it?
Module 2 describes a consultative process to identify key priorities for evaluation and to define the evaluation question.
What does it contain? The module provides guidance and instruments on how to conduct a reiterative and participatory exercise to develop the evaluation question. What does it do? The exercise contained in this module culminates in the development and refinement of a widely agreed country-specific safe motherhood evaluation question.
Who should use it? Anyone setting out on a safe motherhood programme
MODULE 3 - What does it contain? What does it do? Who should use it?
Module 3 presents a framework and design for a multifaceted evaluation.
What does it contain? The module is presented in the form of steps, using case studies to illustrate actual experiences from the three Immpact evaluations in Burkina Faso, Ghana and Indonesia.
What does it do? The module is a necessary precursor to identifying how to choose the right tools.
Who should use it? This module is recommended reading for anyone who intends to use an Immpact tool.
MODULE 4 - What does it contain? What does it do? Who should use it?
Module 4 presents a selection of Immpact tools.
What does it contain? This module contains step-by-step guides on how to plan for, set up and apply each evaluation instrument, and a technical paper on the use of a combination of tools and approaches for a health systems evaluation.
What does it do? It allows detailed use of the tools provided , including questionnaire design and implementation advice for each tool.
Who should use it? The tools contained in Module 4 require some experience of using research methods, so this tool is aimed at researchers, programme managers with research experience or monitoring and evaluation officers.
MODULE 5 - What does it contain? What does it do? Who should use it?
Module 5 contains a series of technical annexes which can be used as reference material for those using the guide and tools.What does it contain? These annexes include guidelines on quantitative research methods; guidelines on qualitative research methods; guidance on linguistic and cultural translation and adaptation of evaluation tools; guidance on the gender and socio-cultural context in safe motherhood programme evaluations; standards and principles checklists for evaluations; and additional resources and reference material.
We would be pleased to receive feedback from users on this second edition of the toolkit. Immpact also provides formal training and capacity building on the use of Immpact tools. Please send your queries and comments to info@immpact-international.org.
Table of Contents
Introduction
1.1 About Immpact
1.2 Aims and objectives of this toolkit
1.3 Audience
1.4 The Immpact approach to evaluation
1.5 Immpact tools
1.6 Setting up an evaluation study
1.7 Conclusion
References
Module 2: The Development of the Evaluation Question (EQ)
Introduction
2.2 Why a participatory approach?
2.3 Countries and stakeholders
2.4 Phase 1: Establish stakeholder relationships and conduct situation analysis
2.5 Phase 2: Identify priority evaluation questions
2.6 Phase 3: Refine and select the top three evaluation questions
2.7 Phase 4: Final decision on the evaluation question
2.8 Lessons learned from the development of Immpact evaluation questions
References
Appendices
1) Prioritization questionnaires - examples from Indonesia
a. Workshop questionnaire
b. Post-workshop questionnaire
2) Guidelines to analyse data for Phase 2 (prioritization workshop and the questionnaires)
3) Refinement of the evaluation question: workshop guide
Introduction
Step 1: Describe the programme and context
Step 2: Identify additional potential influences
Step 3: Decide on study design features for outcome measures
Step 4: Identify the sub questions
Step 5: Identify what you need to know and what tools you may need
Step 6: Get to know the methods and tools you intend to use
Step 7: Plan data entry, analysis and synthesis
Step 8: Management
Step 9: Plan dissemination and feedback
Conclusion
References
Appendices
1) Analysis plan proforma
2) Identifying priority data needs
3) Quantitative data management procedure
4) Evaluation protocol feedback form
Introduction to the Tools
1. SSS - Sampling at Service Sites
2. RAPID - Rapid Ascertainment Process for Institutional Deaths
3. TRACE - Tracing adverse and favourable events in pregnancy care
4. PQOC - Perceptions of Quality of Care
5. HWIS - Health Workers Incentive Survey
6. Productivity Costs Survey
7. Household Costs Survey
8. OAP - Outcomes after Pregnancy
9. MADE-IN / MADE-FOR - Maternal Death from Informants and Maternal Death Follow-on Review
Technical Paper: "Evaluating a health financing policy change: framework and suggested approaches"
References
Annex A: Guidelines for use of quantitative methods in evaluations
Annex B: Guidelines for use of qualitative methods in evaluations
Annex C: Linguistic and cultural translation and adaptation of evaluation tools
Annex D: Gender and socio-cultural context in safe motherhood programme evaluations
Annex E: Primary data collection: standards and principles checklists
Annex F: List of resources relevant to safe motherhood programme evaluation